FAQ

Showcase NY is a shoe store that operates as a buy-sell-trade hub in Greece, NY. In addition to our shoe store, we have a fashion blog, and clothing brand, and offer pre-orders for shoes and apparel in Rochester, NY.

Absolutely! At Showcase NY, we purchase both brand-new and gently pre-owned products. Please visit our Intake Process page for detailed information on our buying and trading process.

Visit Showcase NY's convenient brick-and-mortar location at Greece Ridge Mall (entrance 6) in Greece, NY. Explore our curated products and easily filter them based on your preferences on our Shop All page and filter the results based on your preferences.

Showcase NY's business hours are as follows: Monday to Thursday (12 pm - 8 pm), Friday (11 am - 8 pm), Saturday (11 am - 8 pm), and Sunday (11 am - 6 pm).

Showcase NY takes pride in curating an unparalleled collection of products featuring coveted brands like Air Jordan, Yeezy,  Nike, Chrome Hearts, Hellstar, Fear of God-Essentials, Denim Tears, and many more!

Absolutely! Showcase NY guarantees 100% authenticity for products sourced from trusted suppliers and retailers.

Most items listed are likely in stock. Confirm availability by calling us or visiting our store. Showcase NY restocks based on demand and customer trades.

Absolutely! Showcase NY provides pre-orders for specific releases. Call us at (585)-362-0953 for more details and follow us on social media to stay up to date on pre-orders and special releases.

Yes, Showcase NY provides free shipping for orders over $250(Free Shipping updates automatically when your cart total is over $250). Standard shipping rates apply for orders below this amount. Please note our disclaimer regarding lost parcels and the importance of accurate information.

Showcase NY takes up to 2 days to process and fulfill orders. Estimated delivery times range between 1 to 4 days, depending on the chosen shipping method and distance.

Yes, conveniently explore our curated products on our online website. Choose the option for shipping or in-store pickup for a seamless shopping experience at Showcase NY.

Absolutely! At Showcase NY, self-pickup from our store is available for no additional charge. For detailed information on our local pickup service, please contact us.

Placing an order at Showcase NY is easy! Add items to your cart and enter payment and shipping details. For a cost-effective option, consider shopping in-store or choosing pickup at our location.

Yes, our site is secure with HTTPS. Prioritizing your privacy, Showcase NY does not share your details. Read our Privacy Policy for more information.

Contacting customer support at Showcase NY is easy! Reach out by calling (585)-362-0953, visiting our store, or emailing showcasenyllc@gmail.com.

Currently, Showcase NY does not have a loyalty program. Discounts are determined based on in-store spending or large purchases, and pricing discounts are at the discretion of Showcase NY.

Absolutely! Creating an account at Showcase NY comes with perks. Enjoy the ability to track orders and experience a seamless checkout process for future purchases. Account holders also receive news updates through our newsletter.

Unfortunately, we don't offer refunds, and all sales at Showcase NY are final. We encourage customers to read the item descriptions carefully before making a purchase. If you have any questions or concerns, please feel free to contact us at showcasenyllc@gmail.com.