Shipping Policy

Shipping Policy

Order Processing:

  • Your satisfaction is our priority. All orders are processed and shipped within 24-48 business hours.
  • Same-day shipping: For orders placed by 5 PM PST, we strive to dispatch them on the same day.
  • Shipping Days: Packages are shipped Monday through Friday. Weekend orders will be processed on the following Monday, as carriers do not pick up packages on weekends.

Estimated Delivery Times:

  • East Coast: Anticipate the arrival of your order within 2-3 business days.
  • West Coast: Expect delivery within 3-7 business days, depending on your specific location.

Order Tracking:

  • If your order status indicates delivery, but you're unable to locate your package, we recommend checking with your local carrier. It may have been inadvertently delivered to a neighbor, a different PO box, or mailbox.
  • If your efforts prove unsuccessful, please reach out to us at showcasenyllc@gmail.com. We will promptly open a case with the carrier to assist in locating your package.

Express Shipping:

  • Need something urgently? We offer overnight shipping for those time-sensitive needs. Email us at showcasenyllc@gmail.com, and we'll ensure your order is expedited promptly.

We appreciate your trust in Showcase NY for your shopping needs. If you have any questions or require further assistance, don't hesitate to contact our dedicated Customer Service team.

Thank you for choosing Showcase NY!